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Cookie Policy

This Cookie Policy explains how Culturei Deliveries uses cookies and similar technologies to improve your experience, enhance platform performance and protect the security of our website and services.

Contents

  • 1. Introduction
  • 2. What Are Cookies?
  • 3. Types of Cookies We Use
  • 4. Why We Use Cookies
  • 5. Third-Party Cookies
  • 6. Managing Your Cookie Preferences
  • 7. Essential Cookies
  • 8. Analytics Cookies
  • 9. Marketing Cookies
  • 10. Changes to this Cookie Policy
  • 11. Contact Information
  • 12. Our Commitment to Privacy

1. Introduction

Culturei Deliveries, operated by CULTURE (PTY) LTD, uses cookies and similar technologies to ensure that our website and related services operate efficiently, securely and reliably.

This Cookie Policy explains what cookies are, why we use them and the choices available to you regarding their use.

This Policy should be read together with our Privacy Policy and Terms & Conditions.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit a website.

They help websites recognise your device, remember your preferences, improve functionality and provide a more personalised browsing experience.

Cookies do not normally contain information that directly identifies you, but they may be linked to information you voluntarily provide through your account or use of our services.

3. Types of Cookies We Use

Culturei Deliveries may use different categories of cookies depending on the services you access.

  • Essential Cookies – Required for the website to function properly.
  • Performance Cookies – Help us understand how visitors use our website.
  • Functional Cookies – Remember your settings and preferences.
  • Analytics Cookies – Help improve performance and user experience.
  • Marketing Cookies – May be used to deliver relevant communications where permitted.

4. Why We Use Cookies

Culturei Deliveries uses cookies to improve the performance, functionality, security and reliability of our website and services.

Cookies help us to:

  • Remember your preferences and settings.
  • Keep you securely signed in where applicable.
  • Improve website speed and performance.
  • Understand how visitors use our platform.
  • Detect and prevent fraudulent or suspicious activity.
  • Improve customer experience and website functionality.

We only use cookies for legitimate business purposes and in accordance with applicable South African law.

5. Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that support the operation of the Culturei Deliveries platform.

These providers may include:

  • Authorised payment service providers.
  • Google Maps and location services.
  • Website analytics providers.
  • Cloud hosting providers.
  • Security and fraud prevention services.

These third parties operate under their own privacy and cookie policies. We encourage users to review those policies where appropriate.

6. Managing Your Cookie Preferences

Most internet browsers allow you to manage or disable cookies through your browser settings.

You may choose to:

  • Accept all cookies.
  • Reject certain cookies.
  • Delete existing cookies.
  • Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect the functionality and performance of some parts of the Culturei Deliveries platform.

7. Essential Cookies

Essential cookies are necessary for the operation of the Culturei Deliveries website and cannot generally be disabled.

These cookies help us to:

  • Maintain secure user sessions.
  • Protect customer accounts.
  • Support website navigation.
  • Enable core platform functionality.
  • Maintain website security.

Without these cookies, certain services may not function correctly.

8. Analytics Cookies

Analytics cookies help Culturei Deliveries understand how visitors use our website so that we can continually improve our services.

These cookies may help us analyse:

  • Website traffic.
  • Popular pages.
  • User behaviour.
  • Performance issues.
  • General usage trends.

Analytics information is generally collected in an aggregated form and is used to improve the overall user experience.

9. Marketing Cookies

Where permitted by law and with your consent where required, Culturei Deliveries may use marketing cookies to improve the relevance of our communications and promotional campaigns.

These cookies may help us to:

  • Measure the effectiveness of marketing campaigns.
  • Show relevant promotions and offers.
  • Understand customer interests.
  • Improve future advertising and communications.

Culturei Deliveries does not sell your personal information to advertisers, and any marketing activities will be carried out in accordance with POPIA and other applicable South African laws.

10. Changes to this Cookie Policy

Culturei Deliveries may update this Cookie Policy from time to time to reflect changes in technology, legal requirements or our business operations.

The latest version will always be published on the Culturei Deliveries platform and will become effective from the date of publication.

We encourage users to review this Cookie Policy periodically to remain informed about how cookies are used.

11. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

  • Culturei Deliveries
  • Operated by CULTURE (PTY) LTD
  • Customer Support (Call & WhatsApp): +27 67 910 0022
  • Email: culturesonox@gmail.com
  • South Africa

12. Our Commitment to Privacy

At Culturei Deliveries, we are committed to protecting your privacy and using cookies responsibly, transparently and securely.

Our goal is to ensure that cookies enhance your experience while respecting your privacy rights and complying with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

We continually review our privacy and security practices to maintain the trust placed in us by our customers, restaurant partners, independent delivery drivers and all users of the Culturei Deliveries platform.

Culturei Deliveries

Fast, Safe & Reliable delivery services connecting customers, restaurants and independent delivery drivers across South Africa.

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Contact

Email: culturesonox@gmail.com

Call & WhatsApp: +27 67 910 0022

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